iPod FAQ

Q. My iPod isn't working - how can I fix it?
Your first stop should be Apple's iPod troubleshooting page:
http://www.apple.com/support/ipod101/help/
There are so many people using iPods that most problems have already occurred to someone else and Apple has posted recommended solutions on the above page.

Q. What is the meaning of the orange and green lights on the iPod Shuffle?
The iPod Shuffle's lights are explained in this Apple doc:
http://docs.info.apple.com/article.html?artnum=300553

Q. Where can I learn about how to make maximum use of my iPod?
See this Apple doc:
http://www.apple.com/support/ipod101/